In these unprecedented times we hope that you and your families are staying safe and healthy.
We would like to inform you that during this challenging period we are quickly adapting our operations to continue serving you as best we can.
To help fight the spread of coronavirus (COVID-19), our Customer Relations Team is working remotely. Considering this change, you may experience some intermittent connectivity issues while speaking with our Agents. On the off chance you are disconnected from your call, please call us back.
We have been getting many calls concerning cleaning our hardware. We suggest using warm, soapy water and then towel-dry the hardware. We suggest cleaning these high-touch surfaces on a regular basis.
We appreciate your patience and please know that we are committed to helping each and every one of you with your inquires.
Are you a consumer who needs warranty or installation help?
Regular Support Hours:
Monday-Friday
10:00 am - 7:00 pm EST (English)
7:00am - 4:00 pm PST (English)
9:00 am - 5:00 pm EST (French)
Saturday
9:30 am - 5:30 pm EST (English)
6:30am - 2:30 pm PST (English Only)
Closed Sundays & Major Holidays
19701 DaVinci
Lake Forest, CA 92610,
USA
Are you a Weiser customer who purchases directly from us and needs help?
Are you a consumer who needs some warranty or installation help?
Holiday Support Hours:
Friday 5/22
7:00 am - 4:00 pm PST
Saturday 5/23
6:30 am - 2:30 pm PST
Sunday 5/24
Closed
Monday 5/25
Closed - Memorial Day
Tuesday 5/26
7:00 am - 4:00 pm PST
Please note that any warranty support emails sent during the holiday closures will result in a delayed response. Our Call Center Support hold times and email response times are longer than usual after holiday closures, please be patient with us during these times.
Regular Support Hours:
Monday-Friday
9:30 am - 7:30 pm EST (English)
Saturday
9:30 am - 6:00 pm EST (English)
Closed Sundays & Major Holidays
19701 DaVinci
Lake Forest, CA 92610,
USA
Are you a Weiser customer who purchases directly from us and needs help?
Support Hours:
Monday-Friday
9:30 am - 7:30 pm EST (English)
Closed Weekends & Major Holidays