Aura Bluetooth Smart Lock

Name: Aura Bluetooth Smart Lock
Brand: Weiser
SKU: 059184399608

Satin Nickel

Model: GED1850 BLE DB SMT 15

GED1850 BLE DB SMT 15

Finishes

Where to Buy

Aura Bluetooth Smart Lock is a keyless entry electronic deadbolt featuring SmartKey. Using the Weiser App within Bluetooth range, you can lock/unlock the Aura Smart Lock and program up to 250 user access codes that can be scheduled and customized. This single cylinder deadbolt can be locked or unlocked by using the keypad or key from the outside as well as the turn button from the inside. The crisp, clean appearance of the Satin Nickel finish adds to the overall look of the product and brings a modern feel.

Features

Manage user codes and monitor the lock from your smartphone using the Weiser app within Bluetooth range of the lock
Lock and unlock from your smartphone using the Weiser app within Bluetooth range of the lock
Create up to 250 customizable user codes to share with friends, family, and guests
Create, temporarily disable, and delete user codes from your smartphone using the Weiser app within Bluetooth range of the lock
Set schedules for custom user codes from your smartphone using the Weiser app within Bluetooth range of the lock
Receive notifications of the lock's activity on your smartphone using the Weiser app within Bluetooth range of the lock.
View the lock's event history from your smartphone using the Weiser app within Bluetooth range of the lock
The keypad features a One-Touch Locking button for convenient locking from the outside
Weiser-patented technology that prevents against advanced break-in techniques and allows you to re-key your lock yourself in seconds
Audible beeps and visual flash when batteries are low
Alarm sounds after 3 consecutive incorrect codes are entered
Temporarily disable the keypad to prevent unwanted entry
Latch is 20 minute fire rated with square corner face
Retail Packaging Only - Available Online/ In-store

Specifications

All Measurements are in Inches

Specifications

Unique Product ID

9GED18500-001 | GED1850 BLE DB 15 SMT | Available Online/ In - Store
Family

Beverly
Product Type

Deadbolt
Style
Transitional
Entry Has Smart Key
Yes
ANSI Grade
Grade 2
Min Door Thickness
1-3/8
Max Door Thickness
2
Assembled Length
1-1/5
Assembled Width
2-5/7
Assembled Height
4-3/5
Backset Size
Adjustable
Cross Bore
2-1/8"
ADA Compliant
No
Packaging
Available Online/ In - Store

Installation & Support

Technical Documents

Product Registration

Additional Support

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Reviews & Questions

Reviews

Rating Snapshot

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4 reviews with 5 stars.

0 reviews with 4 stars.

2 reviews with 3 stars.

4 reviews with 2 stars.

9 reviews with 1 star.

Overall Rating

2.3

1 out of 12 (8%) reviewers recommend this product

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Average Customer Ratings

Quality, 2.4 out of 5

Value, 2.2 out of 5

Filter Reviews

9 to 19 of 19 Reviews

9 – 19 of 19 Reviews

Val d’or

Review1

Votes0

GenderFemale

Age45 to 54

1 out of 5 stars.

Non pratique pour location

8 months ago

J’ai acheté ce produit pour la location de notre chalet et il est impossible de changer les codes si nous sommes à notre domicile.. faudrait être sur place

Translate with Google

No, I do not recommend this product.

Helpful?

Response from Weiser Lock:

7 months ago

Consumer Service

Bonjour Anny, Le verrou Aura est un verrou Bluetooth qui fonctionne avec l'application Weiser dans un rayon de 100 pieds en fonction de votre environnement. L'Aura ne se connectera pas au Wi-Fi pour se connecter à distance. Pour un verrou Wi-Fi Weiser permettant l'accès à distance, veuillez consulter le verrou Halo, lié ci-dessous. https://ca.weiserlock.com/p/halo-touchscreen-wi-fi-smart-lock?variant=ged2500-wifi-db-tscr-15 Merci, Weiser

Quality, 1.0 out of 5

Value, 1.0 out of 5

Saskatoon, SK

Review1

Votes1

GenderMale

Age35 to 44

2 out of 5 stars.

Terrible bluetooth

9 months ago

I have two of these locks and they work well other than the bluetooth range is terrible. I need to be within a few feet and even if the app does happen to connect to the lock it often fails to actually lock or unlock. The bluetooth is only helpful to change codes and modify settings. Do not buy if you want to lock or unlock from your phone.

No, I do not recommend this product.

Helpful?

Response from Weiser Lock:

8 months ago

Weiser Lock

Hello Ian, We appreciate you sharing your feedback and your experience with our products is very important to us. To ensure the Bluetooth connectivity from your phone to the lock, make sure that you are within Bluetooth range (100 feet, straight line of sight) of the lock. Please perform the following: 1: Remove and reinsert the battery pack only. 2: Allow approximately a minute for the Bluetooth to connect. 3: Test lock/unlock through the app. For one-on-one troubleshooting assistance, please call our Support Team at 1-800-501-9471 or our online portal here: https://ca.weiserlock.com/en/ask-question/. Thank you, Weiser

Quality, 3.0 out of 5

Value, 2.0 out of 5

Review1

Votes1

2 out of 5 stars.

Loud and slow

a year ago

I've had this for about 6 months and even though it's solid and we'll built, the Bluetooth connection is horrendous and the motor is ridiculously loud and slow.

Helpful?

Response from Weiser Lock:

a year ago

Weiser Lock

Hello Anonymoose, Thank you for posting a review and we're here to assist you! To ensure the app syncs with your lock, please make sure that your phone is connecting to the lock via Bluetooth and that you're not sharing your app account. To make sure your Aura lock is working smoothly, please ensure the door frame jamb hole is a full 1 inch deep, loosen the mounting screws a quarter turn, and follow the manual door handing steps. If the lock's sound does not improve with these steps, please contact our Support Team at 1-800-501-9471. We hope to hear from you soon! Thank you, Weiser

Review1

Votes0

GenderMale

Age45 to 54

5 out of 5 stars.

Making my life easier.

a year ago

We've owned this for a year and it is an excellent product. I purchased a second for the back door. This provides the freedom of going keyless and everyone having thier own code. Even the neighbour that takes care of the house is able to have a code without having a house key. The new app work great, I can see the history of the kids in and out during the day. If you already have a deadbolt in your door this is easy to install. Buying good batteries is key.

Yes, I recommend this product.

Originally posted on GED1850 BLE DB SMT 514

Helpful?

Quality, 5.0 out of 5

Value, 5.0 out of 5

6476879135

Review1

Votes0

GenderMale

Age35 to 44

1 out of 5 stars.

Worse prduct and customer service

a year ago

I have purchsed Weiser Lock with Blutooth from RONA in Brampton Ontario Canada, it,s not easy to install, so called my technician friend to install but after trying many times, he was not able to fix on door due to some part issue of lock, when I went to retun RONA store, they said to contact manufacturer, when I called Manufacturer, they said, they can only help once lock will be installed to door, but problem with part cannot be installed at door, so finally decided to garbage the lock and never ever buy Weiser Product.

No, I do not recommend this product.

Helpful?

Response from Weiser Lock:

a year ago

Weiser Lock

Hello Om Prakash, Thank you for taking the time to write a review, and we apologize for your experience. We understand you've contacted our Support Team previously, and we'd like the opportunity to assist you further. We place tremendous value on our consumers' experience with our products and services, and our goal is to find the correct solution for you. Can you please give us a call at 1-800-501-9471? We look forward to hearing from you! Thank you, Weiser

Quality, 1.0 out of 5

Value, 1.0 out of 5

Saskatchewan

Review1

Votes0

GenderFemale

Age45 to 54

1 out of 5 stars.

Do not recommend

a year ago

I have had this lock 17 months , of course just over the warranty and it drains the battery and only lasts a few days

No, I do not recommend this product.

Helpful?

Response from Weiser Lock:

a year ago

Weiser Lock

Hello Saskmom, Thank you for posting a review and we're here to help! Your experience with our products is very important to us. We'd like the opportunity to assist you further with the correct solution. Can you please call our Support Team at 1-800-501-9471? We hope to hear from you soon! Thank you, Weiser

Quality, 2.0 out of 5

Value, 3.0 out of 5

Toronto

Review1

Votes0

GenderMale

Age35 to 44

5 out of 5 stars.

Buy it you won’t regret it

a year ago

Love this lock! Easy to use, smart rekey function is fantastic.

Helpful?

Quality, 5.0 out of 5

Value, 4.0 out of 5

Laurentide

Review1

Votes0

GenderMale

Age55 to 64

1 out of 5 stars.

Mauvais produit

a year ago

Très décevant, j’ai installé ce produit il y a un an et je regrette cet achat. Le bluetooth est complètement inutile. Fonstinne une fois sur trois pour verrouiller ou déverrouilliez. L’éclairage ne fonctionne plus depuis un bon moment

Translate with Google

No, I do not recommend this product.

Helpful?

Response from Weiser Lock:

a year ago

Weiser Lock

Bonjour Mike24, Merci d'avoir pris le temps d'écrire un avis et nous nous excusons pour votre expérience. Nous aimerions avoir l’opportunité de vous aider davantage. Nous accordons une grande valeur à l'expérience de nos consommateurs avec nos produits et notre objectif est de trouver la solution adaptée pour vous. Pouvez-vous s'il vous plaît nous appeler au 1-800-501-9471 ? Nous avons hâte d'avoir de tes nouvelles! Merci, Weiser

Quality, 1.0 out of 5

Value, 1.0 out of 5

Toronto, On

Review1

Votes1

GenderMale

Age35 to 44

1 out of 5 stars.

Horrible lock doesnt function after 3 months got l

a year ago

I bought this and 3 months later doesnt lock or unlock with bluetooth or code customer service phone not working they are too busy to answer calls at this time!!!! Horrible product never again will try to return to Homedepot asap!!! Just bad quality and design together!

No, I do not recommend this product.

Helpful?

Response from Weiser Lock:

a year ago

Weiser Lock

Hello Junior, Thank you for taking the time to write a review, and we apologize for your experience. We understand you've tried to contact our Support Team previously, and we'd like the opportunity to assist you further. We place tremendous value on our consumers' experience with our products and service, and our goal is to find the correct solution for you. Can you please give us a call at 1-800-501-9471? We look forward to hearing from you! Thank you, Weiser

Quality, 1.0 out of 5

Value, 1.0 out of 5

Review1

Votes0

1 out of 5 stars.

Nothing works

a year ago

Garbage. We sure does not exist. Bluetooth does not work

Helpful?

Response from Weiser Lock:

a year ago

Weiser Lock

Hello Td1198, Thank you for your review and we're here to help! Your experience with our products is very important to us. We have a team of lock experts here to assist you with anything from installation to troubleshooting, to warranty support when needed. We ask that you please call our Support Team at 1-800-501-9471 for further assistance. Thank you, Weiser

Review1

Votes7

2 out of 5 stars.

Where's the app?

a year ago

Just installed but I had quite a time getting it to work as the deadbolt was extremely sticky. Had to oil it a few times and work it back and forth until it went in and out smoothly. Because of this, the door handing process did not work the first two times. But the most frustrating part so far has been that the webpage does not exist to download the app. Both the QR code and the URL send me to pages that do not exist on the Weiserlock.com site. You should probably fix this if you would like to keep customers.

Helpful?

Response from Weiser Lock:

a year ago

Weiser Lock

Hello Mike65764, Thank you for the feedback and we're here to assist you! The Weiser app can be downloaded from the Apple store or Google Play store depending on which phone you have. We can assist you further with the lock if the deadbolt is extremely sticky. We ask that you please contact our Support Team at 1-800-501-9471 for further assistance. Thank you, Weiser

9 – 19 of 19 Reviews

PreviousReviews

1 Answer

A: Bonjour Marivero, Pour programmer des codes d'accès sur la serrure Aura, veuillez télécharger l'application Weiser sur votre smartphone et créer un compte d'application. Ensuite, suivez les instructions de couplage dans l'application, ajoutez une maison et ajoutez le verrou. Enfin, accédez au tableau de bord de l'application Weiser et sélectionnez l'icône « personnes » en bas au centre. Ici, vous pouvez ajouter, modifier et supprimer des codes d'accès. Merci, Weiser

2 months ago

A: Hello RichardRichard, To fix the jammed error, check that your door is properly aligned, and ensure the door frame jamb hole is 1 inch deep. Next, replace batteries and recalibrate the latch, by following Step 5 of the installation guide in the link below: https://weiserlock.blob.core.windows.net/documents/we_ig_5067377_ged1850.pdf Thank you, Weiser

4 months ago

Helpful?

Q: How to change batteries without loosing stored codes

5 months ago

1 Answer

A: Hi Bill82, To replace the batteries in your Aura lock, slide up the interior black window and follow the steps in this link: https://weiserlock.blob.core.windows.net/documents/we_sd_aura_handing_sheet_en.pdf Replacing the batteries will not erase the stored codes. Thank you, Weiser

4 months ago

Helpful?

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Resources

Aura Bluetooth Smart Lock

Features

Specifications

Specifications

Installation & Support

Technical Documents

Product Registration

Similar Products

Reviews & Questions

Reviews

Rating Snapshot

Overall Rating

Review this product

Average Customer Ratings

Filter Reviews

Anny

Non pratique pour location

Ian.

Terrible bluetooth

Anonymoose

Loud and slow

Dhart72

Making my life easier.

Om Prakash

Worse prduct and customer service

Saskmom

Do not recommend

GT1986

Buy it you won’t regret it

Mike24

Mauvais produit

Junior

Horrible lock doesnt function after 3 months got l

Td1198

Nothing works

Mike65764

Where's the app?

Questions

Q: Why does my lock sound like it is labouring when it opens, even though I have changed the batteries

Q: I just wondering if the aura Bluetooth lock lit up when you enter the code , because I just bought the aura Bluetooth lock everything’s working except the keypad light …Thanks

A: Hi Lighting, To illuminate the keypad, press the Lock button at the top of the keypad while the latch is locked. Thank you, Weiser

Q: How to program entry code

Q: How do I input code on my new aura lock?

Q: Comment programmer un code sur une serrure Weiser Aura GED1850 pour la première fois

Q: Just purchased an Aura electronic lock and the keypad does not lite up. I returned it and the second one does the same thing. Is this normal or there is no LED light that comes on when you touch the keypad ?

A: Hi Jeep, To illuminate the keypad, you must push the LOCK button at the top of the keypad while the deadbolt is in the Locked position. All the buttons on the keypad will then light up to enter your user code. Thank you, Weiser

Q: Can I buy a wi fi hub to make this lock wi fi compatible so I can access it from anywhere?

A: Hi Maria, The Aura is a Bluetooth lock only and it cannot be connected to wi-fi for remote capabilities. For our Wi-Fi Locks, please see our Halo collection here: https://ca.weiserlock.com/search?FilterCriteria.Query=halo&FilterCriteria.Tab=products Thank you, Weiser

Q: Is the Aura lock outdoor rated and weatherproof ? Doesn’t say anywhere on your box.

Q: Do these still use plastic gears or have they been upgraded to metal. I've had two of these locks fail due to the plastic gears.

Q: How to change batteries without loosing stored codes

A: Hi Bill82, To replace the batteries in your Aura lock, slide up the interior black window and follow the steps in this link: https://weiserlock.blob.core.windows.net/documents/we_sd_aura_handing_sheet_en.pdf Replacing the batteries will not erase the stored codes. Thank you, Weiser

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