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Yes, the following lock settings can be turn on/off via the Weiser App within Bluetooth range of your Aura lock:
Aura may not have been ‘handed’ properly. (The ‘handing’ process allows the lock to determine which direction to extend the deadbolt.) Aura will automatically ‘hand’ the first time it powers up. If you need to re-hand the lock, please see installation guide.
Aura might be jamming. Check that the bolt hole is at least 1” deep so the bolt fully extends. Check that the door closes properly so that when the deadbolt is extended, it is going into the bolt hole and not hitting the deadbolt strike or door frame. Check that the mounting screws securing the exterior keypad are not over-tightened. Please see warp door guide for additional information.
Sign up for Weiser updates to stay informed about new products, promotions, latest trends and styles, and you'll be entered to win a $250 gift card.