• Halo Touch FAQs

  • Are fingerprint door locks secure?
    Generally, fingerprints are more secure when compared to 4-digit PIN codes. Additional security measures have been implemented in Halo Touch such as digitizing and encrypting the fingerprint image using 128-bit AES encryption. Furthermore, the encrypted and digitized fingerprint images are locally stored in a secured memory partition on the lock and not stored in the cloud.
  • Can any fingerprint be used for unlocking the lock?
    Any fingerprint that is registered on the lock can be used for unlocking, however, for locking any fingerprint even if not registered will be able to lock. The registration of a fingerprint is completed within Bluetooth range in the Weiser App.
  • Can you control the fingerprint door lock using voice control?
    Yes, Halo Touch will support both Amazon Alexa and Google Assistant for voice control.
  • Do I need a smart hub to connect the fingerprint door lock?
    The fingerprint door lock has Wi-Fi capability so that it can connect directly to a Wi-Fi network without needing a smart hub/ home automation system.
  • How do you install the fingerprint door lock?
    Please refer to the interactive guide for installing the Halo Touch:

    Interactive Guide

    PDF Installation Guides:

    English | French
  • How does a fingerprint door lock work?
    In addition to using a fingerprint to lock/unlock your home, Halo Touch allows the homeowner to use a regular key to unlock/lock the door. Also, the Weiser App can also be used to lock/unlock as well as manage users and access for the fingerprint door lock.
  • How many fingerprints can the lock hold?
    The Halo Touch fingerprint door lock can register up to 100 fingerprint scans or up to 50 user per lock.
  • Is the Weiser App required to manage the fingerprint door lock?
    Yes, the Weiser app is required to manage the Fingerprint lock. When connected to the existing Wi-Fi network in your home, the Weiser App allows to remotely grant access as well as monitor activity.
  • What are the benefits of a fingerprint door lock?
    The biggest benefit is that you cannot be locked out of your home since the fingerprint door lock can be unlocked using your unique fingerprint. Additional convenience is the speed that the door can be locked or unlocked without needing a phone or device to access the front door. Halo Touch also allows a traditional key to be used as a backup and along with SmartKey Security™ technology to easily re-key the lock and protects against advance break-in techniques.
  • What is a fingerprint door lock?
    Fingerprint door locks are advanced security locks that use biometric authentication to lock and unlock your door with the unique pattern of your fingerprint. Fingerprints are generally more secure when compared to PIN codes, as they are unique to individuals and difficult to impersonate. Additionally, only fingerprints registered to the lock can unlock the door. Accessing a door using your fingerprint also helps prevent lockouts due to lost keys.
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