• Halo Touch General FAQs

  • What routers are compatible with the Halo Touch smart door lock?

    Works with:

    • ASUS 3-In-1 Wireless Router (RT-N12) 
    • ASUS (RT-AC5300)
    • ASUS (RT-AC1200)
    • ASUS (SRT-AC1900 Google OnHub)
    • Dlink DIR 600M- Cloud router
    • DLink N150 
    • DLink N300
    • DLink Exo AC1750
    • Dlink DIR816 Dual Band 2.4 and 5GHZ
    • EERO Mesh
    • Linksys EA6350 Wi-Fi Wireless Dual-Band+ Router with Gigabit & USB   
    • Linksys WRT1900AC
    • Linksys N300
    • Linksys EA8300
    • Linksys WRT32X
    • Medialink AC1200
    • Mi router 4 Dual Band 2.4 and 5GHZ
    • Netgear R6700-100NAS Nighthawk AC1750 Smart Dual Band WiFi Router (R6700)
    • Netgear WNR3500 v2
    • Netgear WNR3500L
    • Netgear N600
    • Netgear Orbi
    • Netgear AC750
    • Netgear Nighhawk Mesh X4S
    • NetGear  WGR614V10
    • Repeater- Mi Wifi repeater 2
    • Repeater - Mi Repeater Pro 300M
    • Repeater - TP link wifi repeater WA850RE
    • Synology RT2600AC
    • TP-LINK TL-WR702N
    • TP Link- AC1750
    • TP Link (450 Mbps wireless N Router TL-WR940N)
    • Tenda N301
    • Tenda AC1200

    The following routers are NOT RECOMMENDED  (Will decrease lock battery life):

    • DLink COVR-C1200
    • TP-Link Archer-C7 AC1750

    NOTE: Halo Touch implements a standard based Wi-Fi radio and should work with majority of the routers available in the market that are Wi-Fi certified.

  • What type of Wi-Fi network does Halo Touch require?
     The Weiser App is available for free download from Google Play or App Store by searching for “Weiser” and installing the “Weiser Smart Lock App”.
  • What type of Wi-Fi network does Halo Touch require?

     

    The Weiser App is used to manage Halo Touch as well as Halo Touchscreen, Halo Keypad, and Aura.

     

  • Does Halo Touch work with voice assistants such as Amazon Alexa or Google Assistant?

    Please follow these instructions: Amazon Alexa

     

    Please follow these instructions: Google Assitant

  • What Routers Are Compatible With The Halo Touch Smart Door Lock?

    Works with:

    • ASUS 3-In-1 Wireless Router (RT-N12) 
    • ASUS (RT-AC5300)
    • ASUS (RT-AC1200)
    • ASUS (SRT-AC1900 Google OnHub)
    • Dlink DIR 600M- Cloud router
    • DLink N150 
    • DLink N300
    • DLink Exo AC1750
    • Dlink DIR816 Dual Band 2.4 and 5GHZ
    • EERO Mesh
    • Linksys EA6350 Wi-Fi Wireless Dual-Band+ Router with Gigabit & USB   
    • Linksys WRT1900AC
    • Linksys N300
    • Linksys EA8300
    • Linksys WRT32X
    • Medialink AC1200
    • Mi router 4 Dual Band 2.4 and 5GHZ
    • Netgear R6700-100NAS Nighthawk AC1750 Smart Dual Band WiFi Router (R6700)
    • Netgear WNR3500 v2
    • Netgear WNR3500L
    • Netgear N600
    • Netgear Orbi
    • Netgear AC750
    • Netgear Nighhawk Mesh X4S
    • NetGear  WGR614V10
    • Repeater- Mi Wifi repeater 2
    • Repeater - Mi Repeater Pro 300M
    • Repeater - TP link wifi repeater WA850RE
    • Synology RT2600AC
    • TP-LINK TL-WR702N
    • TP Link- AC1750
    • TP Link (450 Mbps wireless N Router TL-WR940N)
    • Tenda N301
    • Tenda AC1200

    The following routers are NOT RECOMMENDED  (Will decrease lock battery life):

    • DLink COVR-C1200
    • TP-Link Archer-C7 AC1750

     

    NOTE:  Halo Touch implements a standard based Wi-Fi radio and should work with majority of the routers available in the market that are Wi-Fi certified.

  • What Type Of Wi-Fi Network Does Halo Touch Require?
    The home Wi-Fi networks needs to be 2.4 GHz and be password protected with WPA2 encryption.
  • What type of Wi-Fi network does Halo Touch require?

    Compatible with 

    iOS: iPhone 6 or later models running iOS 15 or higher

    Android: All Android phones supporting Bluetooth 4.2 or higher and running Android OS 9 or higher

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