• Kevo Fob FAQs

  • Does Kevo Contemporary Work With The Kevo FOB?

    Yes, Kevo Contemporary works with the Kevo FOB. Kevo FOBs are not included with the Kevo Contemporary smart lock.

    However Kevo FOBs are available at select retailers

    Fob FAQS

    Calibration

  • Getting Started With Your Kevo Fob
    Watch the video below to learn how to get started with your Kevo fob.

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  • Will One Kevo Fob Work With Multiple Locks?
    Yes, you can enroll one Kevo fob to work with up to 25 Kevo locks.
  • How Do I Delete A Kevo Fob?

    In order to unenroll a Kevo fob from your Kevo lock, you must perform a reset of the Kevo Smart Lock, which will delete all eKeys and unenroll all enrolled Kevo fobs.

    Please follow the step by step instructions or our easy to use interactive guide to learn how to reset your Kevo Smart Lock

    Tags: Factory Reset, System Reset, Reset, Delete Smart Phone, Delete Fob, Pairing Failure, Pairing problems, Unable to pair

  • How To Enroll An Additional Kevo Fob

    1.  Use a ballpoint pen or paperclip to press the enroll button on the new Kevo fob.  The Kevo fob's LED will begin to blink green.

    2.  Push the Program button on the back panel.

    3.  Hold the new Kevo fob close against the back of the panel. The Kevo fob’s LED will begin to blink faster.

    4.  Once the Kevo fob’s LED turns solid green, the Kevo fob has been enrolled successfully. You can now calibrate the Kevo fob.  If the Kevo fob flashes red, try to enroll it again.  If it continues to flash red, call Kevo support.


    If the calibration results in a red flashing light ring at the end of the third touch sequence, then a poor calibration was performed.  This could be due to where you are carrying your smart device/Kevo fob.  You can accept a poor calibration, however accepting a poor calibration is not advised and could cause Kevo to be susceptible to unauthorized operation while your smart device/Kevo fob is inside of your home.  If you continue to have calibration issues, call Kevo support.

  • How To Calibrate A Kevo Fob

    This process calibrates your Kevo fob based on where you normally keep it when you want to enter your door.


    1.  Remove the battery cover from your lock, hold your Kevo fob to the back panel and press the white calibrate button on the top right side of the back panel. The Kevo fob will begin to blink red.

    2. Put the battery cover back on the lock.

    3.  Stand outside and close the door. The light ring on the Kevo lock should be solid green.

    3.  Put your Kevo fob where you would normally have it when you are going to enter your door (pocket, purse, backpack etc…).

    4.  Touch the outside of your lock. The light ring should spin green. Once it turns solid green, repeat the touch sequence 2 more times.

    5.  When you are finished, the light ring will flash green and the Kevo lock will beep 3 times (if sound is turned on).  Your Kevo fob is now calibrated.​

    If the calibration results in a red flashing light ring at the end of the third touch sequence, then a poor calibration was performed.  This could be due to where you are carrying your smart device/Kevo fob.  You can accept a poor calibration, however accepting a poor calibration is not advised and could cause Kevo to be susceptible to unauthorized operation while your smart device/Kevo fob is inside of your home.  If you continue to have calibration issues, call Kevo support.

  • How Long Does The Kevo Fob Battery Last?
    The Kevo fob battery should last one year with normal use.
  • Can The Kevo Fob Get Wet?
    The Kevo fob is designed to be water-resistant.
  • Will Multiple Kevo Fobs Work With One Kevo Smart Lock?
    Yes, you can enroll up to eight  Kevo fobs to a single Kevo lock.
  • If I Change The Battery In My Kevo Fob, Do I Have To Enroll It Again?
    No, the Kevo fob stores all of the information in memory which does not require power.  When you insert a new battery, it will work just like it did before the battery was removed.
  • How Can I Extend The Battery Life Of The Kevo Fob?
    The Kevo fob is only active when it senses motion. If you minimize the amount of time that the Kevo fob is on your person or in motion the battery will last longer. 
  • How Will I Know When To Change The Battery In The Kevo Fob?

    When the battery is low, the Kevo fob's LED will blink red. This will only be visible when the fob is in motion.  Also, a solid red light will show up on the bottom of Kevo's light ring when you lock or unlock the door.


    TO CHANGE THE KEVO FOB BATTERY:


    1.  Use a small coin to twist and pry apart the two halves of the Kevo fob.

    2.  Slide the battery out from between the two contacts.  Dispose of battery according to local laws and regulations.

    3.  Insert a new CR2025 battery, sliding it between the two contacts so that the positive face of the battery touches the positive contact.

    4.  Press the two halves of the Kevo fob back together, making sure they snap into place.

  • Can Kevo Be Used With A Combination Of Mobile Devices And Kevo Fobs?
    Yes, the Kevo works with any combination of supported mobile devices and up to eight Kevo fobs.
  • Do I Need To Enroll The Included Kevo Fob With The Kevo Smart Lock?
    The Kevo fob that came with your lock was already enrolled with your lock in the factory. You only need to push the button on the Kevo fob once to activate it.  Once activated, it is recommended that you calibrate your fob to enable Kevo's inside-outside security functionality.
  • If My Kevo Fob Is Inside But Located Near The Door, Can Someone Activate Kevo And Unlock The Door?
    The Kevo lock has a unique inside-outside sensor to detect if the authorized user is inside or outside of the house.  Performing the calibration process on your Kevo fob will enable this feature and fine tune Kevo's sensors, minimizing the potential for accidental unlocking from outside by an unauthorized user.  Certain home configurations may impede the Kevo lock’s sensor more than others.  For example: Your home office is located next to your entryway, and part of the office extends past the front door, jutting into the front yard.  If your Kevo fob is being actively used in that office extension, the Kevo lock’s sensor could possibly detect the Kevo fob as being outside of your home while that Kevo fob is in active use.
  • Do I Need To Calibrate The Kevo Fob With The Lock?

    While it is not necessary to calibrate the Kevo fob, it is recommended to do so for enhanced security purposes.


    If the calibration results in a red flashing light ring at the end of the third touch sequence, then a poor calibration was performed.  This could be due to where you are carrying your Smartphone/Kevo fob.  You can accept a poor calibration, however accepting a poor calibration is not advised and could cause Kevo to be susceptible to unauthorized operation while your Smartphone/Kevo fob is inside of your home.  If you continue to have calibration issues, call Kevo support.

  • How Do I Disable A Lost Or Stolen Kevo Fob From Working With My Kevo Smart Lock?
    If your Kevo fob is lost or stolen, it is recommended that you reset your Kevo lock. Resetting your Kevo will delete all eKeys and Kevo fobs associated with the lock.
     
    Please follow the step by step instructions or our easy to use interactive guide to learn how to reset your Kevo Smart Lock
     
    NOTE: You can resend all previously sent eKeys at no charge, as eKeys never expire from your Kevo account.
     
    Tags: Factory Reset, System Reset, Reset, Delete Smart Phone, Delete Fob, Pairing Failure, Pairing problems, Unable to pair
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